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Food Service Solutions Help

Place a Pre-Order

• Log onto to myschoolaccount.com  

• Once you are on the dashboard, click on the Pre-Order Icon.  

• The pre-order page will appear.(see figure below) 


• Using the mini calendar to the left, click on the start and end dates for the date range you’d like to order meals for.If you need to change a date, click the date on the mini calendar a second time to deselect it.

• At this point, if a pre-order calendar has been posted (See figure 1.1 on next page), the menu will be displayed for the student listed in the “SELECT STUDENT” drop down menu.If you need to view/ order menu items for another student, use this dropdown menu to choose the desired student.

• Select the menu items to be purchased by clicking the “Add to Cart” button to the right of each item being offered. You can change the quantity of the item by increasing the number in the quantity (qty) field. If applicable, repeat the steps above to order for multiple students. 

• To decrease the amount of items ordered or to remove any item, click the “Remove from Cart”  button to the right of each item. To adjust an item quantity, type the value in the “qty” box and click “Add to Cart”.

• After finishing all preorder selections for your student(s), click the “Checkout Cart” button.

• Review the entire order, removing any erroneously added items.After verifying the checkout cart lists the correct items for purchase, click the “NEXT” button.

• Once at the “CONFIRM TRANSACTION” screen, you will be able to view a summary of the  items purchased and it’s associated total cost.The students’ new balance is derived from  subtracting the total amount of the preorder purchase, student by student, from that  students’ current balance.

• If a payment is not necessary to complete the purchase, click the “FINISH” button.Otherwise, the payment process will automatically begin prior to receiving this final confirmation window. 


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