Skip to main content
MySchoolAccount Help

Loss of Pre-Order Info

Q: What happens if I am in the middle of selecting items for my child and do not complete the checkout process? 

A: As items are being added to the checkout cart, record of the parent’s selections are being recorded to the MSA web server and is not reliant on storing record of the selections on the user’s computer.Once the parent logs into the system again and resumes selection of the preorder items, all previous selections will still be valid and appear in the checkout cart.

If the selections in your checkout cart were for food offered on a past date, the checkout cart will automatically remove the items for you. Likewise, if the food service director requires that orders are placed by a certain date and your items are no longer able to be purchased (i.e. they are marked “closed”), the checkout cart will remove these items from your cart automatically for you as well. 

  • Was this article helpful?